Silver Award

"This was a great all-round course for me; I needed to get an understanding of what secretarial skills i would require for my first job."

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Core Subjects:
Computer Keyboard Skills

Learn how to touch type accurately, using the correct keyboard technique. This may help to reduce risk of RSI (repetitive strain injury).



Keyboard Speed Development

Develop your typing speed to improve productivity using graded copying exercises and timed dictations. A number of stages are available, taking you up to a speed of 70 wpm.



Effective Business Communication

Learn how to communicate effectively in business by letter, email, telephone and by presentation. This will cover correct use of grammar, punctuation, principles of letter writing and CV writing.



Audio Transcription

Learn audio typing techniques to produce business documents to a high degree of accuracy and skill.



Microsoft Word

Learn word processing skills to a good business standard. This will enable you to create professional looking documents, produce tables, insert pictures and much more.